Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.3
Location
9.0
Service
8.7
Dining
8.3
Guest reviews
8.6/10
based on 17 reviews
9.1
9.1/10 based on 1034 reviews
Mike
United States of America,
December
2023
9.0/10
I absolutely loved my stay at this hotel! The rooms were incredibly clean, spacious, and had stunning mountain views from the balconies, thanks to their location on the top floor. The service was exceptional, with extremely helpful and friendly staff. The location was a treat, just a short stroll into Garmisch with breathtaking mountain views. The dining experience was delightful, offering a variety of delicious local and European dishes. The facilities were top-notch, especially the sauna and pool area.
Rooms
9.0
The rooms were not just clean and spacious but also beautifully located on the top floor with vaulted ceilings and scenic mountain views.
Service
9.0
The service provided was beyond exceptional. The staff was incredibly nice and helpful throughout the stay, which added to the overall enjoyment of the experience.
Location
9.0
The location was a true gem, offering easy access to all essential spots like the ski area, restaurants, supermarkets, and ski rental shops.
Dining
9.0
The dining experience was a highlight of my stay, with a great variety of local and European food, making each meal a delight.
Facilities
9.0
The facilities, especially the sauna and pool, were in perfect condition, providing an extra layer of relaxation and enjoyment.
Alan
United States of America,
July
2023
8.2/10
The hotel had a stunning mountain view and a great breakfast, but the rooms in the separate building were not as nice as the main building, with old furniture and a lingering smell of smoke. However, the service was exceptional, with staff ready to assist at all times and being polite and professional. The location was wonderful, although some elements in the rooms looked worn. The dining options were excellent, offering a variety of delicious food, while the facilities were convenient and well-maintained.
Rooms
7.0
The rooms in the separate building were not as nice as the main building, with old furniture and a distinct smell of old smoke despite being non-smoking rooms. There was also the sound of running water in the morning.
Service
9.0
The service was top-notch, with staff willing to help in any situation, answer any questions, and being very helpful, polite, and professional. They even accommodated our request for a specific pick-up time.
Location
8.0
The hotel was a comfortable 7-8 minutes walk to the town center, offering a luxury experience. Although some aspects may show signs of wear, the view of the mountain was breathtaking.
Dining
9.0
The dining experience was excellent, with a lot of variety of delicious food and fresh juices.
Facilities
The facilities were well-maintained and convenient, providing a comfortable stay for guests.
Stephen
United States of America,
May
2023
8.6/10
My stay at the hotel was fantastic! The room was comfortable, tastefully decorated, and had a beautiful view. The hotel is close to the main road but surprisingly quiet. The service was top-notch, always ready to help in any situation. The location was ideal with stunning views of the Zugspitz from our balcony. The dining experience was good, though more choices would have been appreciated. Overall, I really enjoyed my stay.
Rooms
9.0
I loved the room! It was comfortable, tastefully decorated, and had a beautiful view. The kitchenette facilities were a nice touch, and despite being close to the main road, it was quiet. The high peaked ceiling added a nice touch.
Service
8.0
The staff was very nice and always ready to help. They even went the extra mile to assist with any inquiries, though there was an additional charge for more people in the room. The refresh supplies and attentive service were great.
Location
10.0
The hotel's location is perfect, just a short walk to the town center and close to Eibsee for easy access to Zugspitzplatt. The views of the Zugspitz from the balcony were breathtaking. It's a great spot for all Garmisch-Partenkirchen visitors.
Dining
7.0
The dining options were good, but I wish there were more choices available. The quality of food was high, and the overall experience was enjoyable.
Facilities
9.0
The hotel offered a variety of facilities that made the stay more convenient and enjoyable. From room service to car hire and shuttle services, everything was well-organized.